Job: Solutions Specialist

We are seeking a highly motivated solution specialist with a passion for e-commerce and a love of creating compelling shopping experiences. We are expanding and recruiting on-shore Magento gurus. A Magento Solution Specialist is an expert user

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InteractOne (Verified billing information)
Solutions Specialist
Remote within United States
Adobe Certified Expert-Magento Commerce Business Practitioner
$90k - $110k/year


As a Solution Specialist you will be responsible for creating the functional specifications for client facing software and assisting in the development and implementation of projects across all Magento product lines. Your functional specifications will be used by our development team to implement and create software that completely meets the client's requirements. This means that you will work directly with clients to gather and document their requirements. You will establish the framework and best practices necessary to easily and intuitively customize, extend, and differentiate the storefront, admin, and other digital experiences within the Magento family. This role is part internal champion, part external advocate, and educator and part technical brilliance.

You will initiate and perform scoping, designing, and ultimately delivering a complex technical solution for a project involving the evolution of current software to a new generation platform. As the architect of these projects, you will participate in the overall strategy, standardization, analysis, design, and implementation of a client initiative. You will be working with key business stakeholders, analysts, and other technical leads on the client side.

You will be involved in the full project lifecycle from analysis and planning to development and deployment, as well as assisting with pre-sales opportunities.

You will then articulate the architectural vision to the client, sponsors, and stakeholders. Always representing InteractOne (work product, communications, presence) professionally in both client and team situations. Your plans will validate the client’s roadmap against Magento current or expected features. Included in the planning process, you will conceptualize and experiment with alternative approaches, validating the architecture against requirements, budgets and assumptions. Your vision must verify and validate our development process, ensuring adherence to quality standards and agile methodology.

Finally, you will work directly with our development team to ensure they deliver a high quality, working product that meets all requirements.

Types of projects you will work on may include re-platforming an eCommerce site; designing a dynamic online collaboration space for employees; creating an extension that is integrated to a warehouse management system, including inventory and complex shipping functions.

You will report to the Vice President - Development, and will work with project managers, graphic designers, Magento front-end and back-end developers, QA professionals, and client teams to deliver the very best in eCommerce.


Initiate client requirements gathering sessions with external and internal stakeholders, documenting those requirements into use cases, activity diagrams, and functional specifications to ensure delivery of a well-designed, effectively architected business solution. Using your solid business acumen and deep understanding of the business processes in a B2C and B2B environment, you will collaborate with the customer's operations and technology leadership to develop a solid understanding of the organization's business strategy, including the future eCommerce related goals of the organization, and design a technical architecture to meet those goals. Prepare and present to customers/prospects a PROJECT ROADMAP document in line with agreed upon project hours on new/existing implementations in the form of a project backlog that contains all tasks needed in order to complete the project. This backlog will serve as the technical specification that will stand as the reference to the development team for building the solution. Ensure that the right processes, skill sets, and organizational structures are in place to support prioritized capabilities - incorporating cross business unit/organization dependencies. Guide the eCommerce business requirements to Magento native functionality to reduce the need for customizations when possible. Provide guidance and oversight to development teams to ensure that both the process is followed and the solution delivered is consistent with InteractOne’s development policies and standards. This will require you to collaborate closely with technical teams throughout the project lifecycle, utilizing your mentoring skills when reviewing the work of other developers. You will continuously expand your knowledge of all Magento eCommerce products, data organization, and product relationships. To be accomplished outside of working hours, you will maintain a solid understanding in the advancements of UI technologies such as CSS, HTML5, JavaScript, and common scripting packages such as jQuery. You will also continuously maintain a solid understanding of designing applications and web services in a Service Oriented Architecture, including the use of RESTful services and API gateways. It is also imperative you maintain a strong understanding of Search Engine Optimization. You will work with the senior developers to assign those tasks to the project team. Participate in the sales cycle as needed. Obtain and/or maintain being an Adobe Expert Magento Business Practitioner. You will track and report your hours on a daily basis.


As a Solution Specialist, you will strive to invent, validate, and implement new architectural approaches. You will strive to create new development methodologies that improve outcomes and business results. Doing so, you will be perceived as a technical leader within the company and our Magento customers making you impactful at the senior technical and executive level. You will then be viewed as a technical thought leader. To facilitate that role, you will:

Provide thought leadership in eCommerce best practices, select and recommend innovative eCommerce processes, applications, and ancillary systems. Identify and present process improvements for the requirement gathering and documentation process of those requirements. Continue to be a subject matter expert on the functional capabilities of the Magento eCommerce platform in order to guide the solution definition and design. Maintain awareness of new and emerging technologies and the potential application of those technologies. Challenge our internal process to improve our software development cycle.